Disclaimer:

Licensure & Jurisdiction: McCollum Counseling, PLLC provides virtual therapy services. Clinicians are licensed to provide therapy to individuals residing in Florida. By using this site, you acknowledge that any clinical relationship is subject to the laws and regulations of the state in which the clinician is licensed.

Emergency & Crisis Policy: This website and the contact forms provided are not monitored 24/7 and are not intended for use in an emergency. If you or someone you know is experiencing a mental health crisis or a life-threatening emergency, please call 988 (Suicide & Crisis Lifeline), call 911, or go to the nearest emergency room immediately.

Privacy Policy:

Effective Date: January 1, 2026

At McCollum Counseling, PLLC, your privacy is of the utmost importance. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, www.mccollumcounseling.com.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, such as:

  • Contact Information: Name, email address, and phone number when you fill out a contact form or request an intake.

  • Usage Data: Standard web analytics (via Squarespace) such as IP address, browser type, and pages visited to help us improve the user experience.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and schedule appointments.

  • Provide information about our services.

  • Ensure the security and functionality of our website.

3. Data Security & HIPAA

While we take reasonable steps to protect the information submitted via this website, please be aware that standard email and contact forms are not 100% secure.

  • Clinical Records: We do not store clinical records or PHI (Protected Health Information) on this website. All clinical documentation and scheduling are handled through our secure, HIPAA-compliant client portal.

  • Third Parties: We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Cookies

This website uses cookies (small files stored on your device) to help the site function effectively and to provide us with analytics on how visitors interact with our content. You can disable cookies through your browser settings at any time.

5. Third-Party Links

Our website may contain links to third-party sites (such as our secure client portal or educational resources). We are not responsible for the privacy practices of these external sites.

6. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

7. Contact Us

If you have any questions regarding this Privacy Policy, please contact us at:

McCollum Counseling, PLLC jennifer@mccollumcounseling.com

Terms of Use:

Effective Date: January 1, 2026

Welcome to mccollumcounseling.com. By accessing or using this website, you agree to comply with and be bound by the following terms and conditions. If you do not agree to these terms, please do not use this site.

1. Not a Substitute for Therapy

The content on this website—including text, graphics, images, and blog posts—is for informational and educational purposes only. It is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or another qualified mental health provider with any questions you may have regarding a medical or mental health condition.

2. No Therapist-Client Relationship

Your use of this website, including sending an email or filling out a contact form, does not create a therapist-client relationship between you and McCollum Counseling, PLLC. A professional relationship is only established after an intake process has been completed and a formal "Informed Consent" agreement has been signed by both parties.

3. Intellectual Property

All content on this website, including logos, designs, and written copy, is the property of McCollum Counseling, PLLC and is protected by copyright laws. You may not reproduce, distribute, or sell any content from this site without express written permission.

4. Limitation of Liability

McCollum Counseling, PLLC will not be held liable for any damages arising out of your use of this website. This includes, but is not limited to, direct, indirect, incidental, or consequential damages. We do not guarantee that the information on this site is always accurate, complete, or up-to-date.

5. Third-Party Links

For your convenience, this website may link to external sites (such as scheduling portals or resources). We do not control or endorse the content of these third-party websites and are not responsible for their availability or accuracy.

6. Governing Law

These terms are governed by the laws of the State of Florida. Any disputes arising from the use of this website shall be handled in the courts of that state.

7. Changes to Terms

We reserve the right to modify these terms at any time. Your continued use of the site following any changes signifies your acceptance of the new terms.